- Best For: Pendants, ceiling and wall lights, outdoor lighting, bulbs, and smart lighting for French homes
- Owner: Lampenwelt GmbH, Fulda, Germany, part of the LUQOM Group
- Range: More than 400 brands, including its own Lindby, Lucande, Arcchio, and LUUMR labels
- Returns: 50 days, free, no reason needed
- Trustpilot: Around 4.1 to 4.2 out of 5 across roughly 21,600 reviews
- Pro Side: A separate professional store with invoice payment and project help
Who's Actually Behind Luminaire.fr
The name is French. The company isn't. Luminaire.fr is the French storefront of Lampenwelt, a German lighting retailer from Fulda that runs the same shop under different names across Europe: Lampenwelt in Germany, Lights.co.uk in Britain, Lights.ie in Ireland. The French site opened in 2011.
That matters in two ways. The catalog is enormous because it's shared across the group. And the house brands you'll see everywhere, Lindby, Lucande, Arcchio, LUUMR, are Lampenwelt's own labels, sold only through its stores.
The House Brands at Luminaire.fr, Sorted
| Brand | What It Is | Typical Price | Verdict |
|---|---|---|---|
| Lindby | Main house label, indoor and outdoor | 20 to 300 euros | Best value on the site, especially pendants and floor lamps |
| Lucande | Modern, minimal, often integrated LED | 40 to 400 euros | Good for outdoor wall lights |
| Arcchio | Technical: spots, downlights, bulbs | 10 to 250 euros | The one for recessed and track lighting |
| LUUMR | Smart bulbs and fixtures, Zigbee, Tuya, Hue-compatible | 8 to 150 euros | Smart lighting without the Hue tax |
| Philips Hue, Paulmann, Eglo, and others | Name brands | Varies | Close to RRP, wait for sales |
A Trustpilot reviewer summed up the house-brand pitch: a brass pendant with the weight and finish of a Paris design shop, at half the price. That's the reason to shop here over a big-box store.
Reading a Lighting Listing Without Getting Caught Out
Lighting listings are full of codes. Most one-star reviews trace back to one of them.
- Ampoules include: Non. Bulbs are not included on most fixtures. Add them. Reviewers have complained about fixtures arriving without bulbs when the listing said so.
- Culot E27, E14, GU10. The bulb base. Match it or the bulb won't fit.
- Kelvin. 2700 K is warm. 3000 K is neutral. 4000 K is office. Not for a bedroom.
- IP code. IP20 is indoors only. IP44 handles a bathroom or covered porch. IP65 handles rain.
- Dimmable. A dimmable fixture with a non-dimmable bulb flickers. Both must say yes.
- Integrated LED. No bulb to change, and none to replace either. Check the lifetime hours.
Returns and Guarantees at Luminaire
| Detail | What to Expect |
|---|---|
| Legal withdrawal | 14 days |
| Extra money-back guarantee | 36 more days, so 50 in total |
| Return cost | Free |
| Reason needed | No |
| Condition | Unused, in original packaging |
| Manufacturer warranty | Two years, as required in the EU, sometimes longer by brand |
Fifty days free is generous, and the best argument for ordering a big pendant you're not sure about. Hang it, live with it a week, send it back if it's wrong.
The warranty side is weaker. A few reviewers report unanswered messages when a fixture failed inside the two years. Put claims in writing, keep the order number, and follow up by phone if email stalls.
Delivery: What Buyers Report
The five-star reviews say the same things. Fast, often three to five days for stock items. Well packed. Product as pictured. Free delivery comes up often, so most standard orders clear the threshold.
The low scores repeat too. A delivery date that slipped by weeks. Part of a multi-item order arriving without the rest. A courier needing a door code the checkout never asked for.
The pattern: items shipped from the supplier rather than Lampenwelt's own warehouse. The product page shows a delivery estimate. Treat a long one as real, order early for a renovation, and if the date passes, the company cancels and refunds the balance when asked, judging by its public replies.
Add a door code at checkout if you can. Otherwise, email after ordering.
The Professional Store and Big Projects
Luminaire.fr runs a separate pro side for businesses, architects, installers, and local authorities. Invoice payment, volume pricing, and a planning service for larger projects. Lighting a whole house? Ask whether the project help applies. A proper plan is the difference between a flat room and a good one.
Luminaire.fr vs. Leroy Merlin vs. Lumeers
| Parameter | Luminaire.fr | Leroy Merlin | Lumeers |
|---|---|---|---|
| Range | 400-plus brands, own labels | Big-box selection | Design-led, smaller |
| House brands | Lindby, Lucande, Arcchio, LUUMR | Inspire, Lexman | Few |
| Returns | 50 days, free | Store returns | Varies |
| Delivery | Home, some supplier-shipped | Store pickup or home | Home |
| Price | Low to mid on house brands | Low | Mid to high |
| Advice | Online, phone, pro service | In store | Online |
Leroy Merlin wins when you want it today. Lumeers wins on design. Luminaire.fr wins on choice and the return window.
How to Shop Luminaire Without a Bad Order
- Read the six listing lines above before you add to basket
- Add bulbs in the same order
- Check the delivery estimate on each item, and split orders if one is slow
- Put a door code in at checkout
- Photograph the box on arrival
- Use the 50 days. Hang it, live with it, decide
- For a later fault, write to support and keep the thread
Frequently Asked Questions
Is Luminaire.fr a French company?
It serves France but is run by Lampenwelt GmbH in Germany, part of the LUQOM Group.
How long do I have to return something?
50 days: 14 legal, plus a 36-day money-back guarantee. Returns are free.
Are bulbs included?
Usually not. The listing says "Ampoule include" with a yes or no. Add them to the order.
Are Lindby and Lucande good brands?
They're Lampenwelt's own labels, rated well for the price, and the best value on the site.
How fast is delivery?
Three to five days for stock items. Supplier-shipped items can take weeks; the product page says which.
Final Verdict
Luminaire is the best-stocked lighting shop in France, and the house brands are where the value sits. Read the listing codes, add the bulbs, watch the delivery estimate, and use the 50-day window. Do that and your experience matches the five-star reviews. Skip it and you'll write one of the others.