- Best For: Ink, paper, print jobs, and small office setups
- Rewards: Free, 2% back on most purchases
- VIP Status: Spend $500 in 365 days for 5% back on key items
- Free Delivery: Next business day on most orders from $45
- Ink and Toner: Ship free at any order size
The Short Answer
Office Depot and OfficeMax run as one company, one website, and one rewards program. The catalog covers paper, pens, ink, toner, chairs, desks, tech, cleaning and breakroom supplies, plus in-store copy and print centers.
Whether it is a good deal depends on what you buy. For ink, toner, paper, and printing, the rewards program turns into real money back. For laptops and big tech, it is one option among many, and you should compare.
Office Depot works best as a supply store you use on repeat, not a place you visit once a year. The shelves carry brands like Adobe, Boise, Clorox, Dell, HP, Samsung, and Zebra, sitting next to the Office Depot store brand. The mix covers most of what a small office runs through each month.
Three Shopper Profiles
The Home Office Worker
You buy paper, ink, a new chair every few years, and the odd monitor. Join the free rewards program, let ink and toner ship free, and use store pickup for anything urgent. The 2% back adds up quietly on routine orders.
The Small Business
You spend more than $500 a year without trying. That makes you a VIP, which lifts rewards to 5% on ink, toner, case and ream paper, and copy and print services, and removes the delivery minimum on most orders. For this profile, the program pays for itself many times over.
The Teacher or Parent
Educators can join the Star Teacher program for classroom discounts. Anyone can also support a local school through the 5% Back to Schools program, which turns part of your spend into free supplies for a school you choose.
The Rewards Program in Numbers
| Feature | Standard Member | VIP Member |
| Cost | Free | Free, earned by spending $500 in 365 days |
| Rewards on most items | 2% back | 2% back |
| Ink, toner, case and ream paper | 2% back | 5% back |
| Copy, print, and shipping services | 2% back | 5% back |
| Delivery | Free from $45 on most orders | Free with no minimum on most orders |
Rewards are paid monthly as a certificate once you earn at least $3. Certificates are valid for 60 days, so check your email and spend them before they lapse. You can redeem up to three certificates in a day.
Some things do not earn. Marketplace items, delivery fees, postage stamps, gift cards, prepaid cards, and many service contracts are excluded.
Delivery and Pickup inOfficedepot
| Option | What to Expect |
| Next business day delivery | Free on most orders from $45 |
| Ink and toner | Free shipping at any order size |
| VIP members | Free delivery with no minimum on most items |
| Store pickup | Ready fast at your local store |
| Oversized and special orders | Delivery charges may apply |
Heavy orders can carry delivery charges based on total weight, including packaging. Office furniture often ships free past a spending line, and the retailer tends to drop minimums around the holidays, which is a good time to stock up on bulky paper and toner.
Returns: Read the Receipt
Return terms change by category, so the receipt is the document to keep.
- Office Depot and OfficeMax brand products, excluding ink and toner, can be returned at any time for any reason with the original receipt
- Most items need original packaging with the UPC code in like-new condition
- Some items must be unopened, and opened packages can often be exchanged for the same item only
- Downloadable software cannot be returned
- Health and safety items such as masks, gloves, and test kits are not returnable
- In-store returns process faster than mail returns
- Refunds follow your payment method, and rewards certificate payments come back by check in three to four weeks
The store-brand promise is the standout. If you are choosing between affice Depot brand version of a basic supply, the store brand carries the more flexible return.
Where the Real Savings Sit in
Officedepot
- Join the free rewards program before your first purchase
- Buy ink and toner online, where it ships free at any size
- Group paper and supply orders so they clear the $45 delivery line
- Push yearly spending past $500 to unlock VIP and 5% back on your most-bought items
- Choose Office Depot brand basics for lower prices and the any-time return
- Recycle eligible ink and toner cartridges for recycling rewards
- Use the copy and print center for bulk jobs, where VIPs earn 5% back
- Stock up during back-to-school and holiday events when minimums drop
Copy, Print, and Business Services
The in-store print centers are a big part of the value for small businesses. Flyers, business cards, banners, presentations, and shipping can all be handled in one stop, and VIP members earn 5% back on eligible print services.
Online, the Business Resource Center adds tools for running a small operation. Tax-exempt buyers can set up exempt purchasing by calling the tax department before their first order, which matters for schools, churches, and nonprofits.
Customer service runs by phone seven days a week, with longer hours on weekdays.
Frequently Asked Questions
Is Office Depot rewards free?
Yes. It is free to join, and you earn 2% back on most purchases.
How do I become a VIP?
Spend $500 or more within any 365-day period. Status applies automatically.
When is delivery free?
Most orders from $45 ship free next business day. Ink and toner ship free at any size, and VIPs get free delivery with no minimum on most items.
Do rewards expire?
Certificates are valid for 60 days after they are issued.
Can I return store-brand items any time?
Yes. Office Depot and OfficeMax brand products, other than ink and toner, can be returned at any time with the original receipt.
Final Verdict
Office Depot is a strong pick for anyone who buys supplies on repeat. The rewards program is free, the ink and toner shipping is generous, and the VIP tier turns routine buying into 5% back on the items small offices buy most.
Where it is less compelling is one-off big tech purchases, where price comparison matters more than rewards. So use it for what it does best: join rewards, keep ink and paper orders together, push past $500 a year if your spending is close, and lean on the store brand for basics. Done that way, it quietly beats paying full price anywhere else.